Freewallet: another appeal about wallet fraud
As part of our ongoing
efforts to protect cryptocurrency users from fraud, we have come across another
disturbing case involving the infamous cryptocurrency wallet Freewallet
Freewallet. Recently, a user from Russia contacted us with a disturbing story that
exemplifies the deceptive tactics used by Freewallet.
The person, who
preferred to remain anonymous, registered on Freewallet around April 21-22 and
funded his wallet with a significant amount of $6,400. However, by April 26, he
found that he could not access his funds because the wallet was stuck on an
endless loading screen. Desperate and worried, the user contacted Freewallet
support for help.
After contacting support,
access to the wallet was temporarily restored, suggesting that the site's
algorithm had automatically blocked the user's login. However, this was only
the beginning of the ordeal. The user was then asked to provide details of all
IP addresses from which the wallet was accessed and every transaction made.
Despite the invasive nature of these requests, the user complied and thoroughly
documented everything in his email correspondence.
As another demonstration of
Freewallet's manipulative tactics, the user was asked to record a video from
another exchange account, Bings, showing the transaction on which he had sent
the money. Again, the user complied, hoping to resolve the problem and regain
access to his funds.
Despite complying with all
of these requirements, the user's problem remains unresolved. It is becoming
increasingly obvious that Freewallet is using these endless verification steps
not as a legitimate security measure, but as a tactic to frustrate and
ultimately steal users' funds.
The cases are
recurring
This case is not an
isolated incident. We have received numerous reports from users all over the
world who have experienced similar issues with Freewallet. Apparently, the
administrators of the application use KYC (Know Your Customer) and AML
(Anti-Money Laundering) procedures as a cover for their fraudulent actions,
blocking accounts and denying withdrawals under the pretext of security checks.
Our job is to stop
these scammers and protect users from falling victim to their schemes. If you
have experienced similar problems with Freewallet, we urge you to spread the
word. Share your story with us at freewallet-report@tutanota.com. Together we can expose these scams
and prevent others from being scammed.
For those who have been
affected, we offer assistance in documenting evidence of fraud and drafting
legal appeals to the appropriate authorities. Our goal is to ensure that all
victims are able to recover their stolen funds and that Freewallet is held
accountable for its actions.
Be vigilant and remember
that your voice matters in the fight against cryptocurrency fraud.
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